August 21, 2017
man

6 Ways To Increase Customer Retention

Shared with consent of our partner Survey Local…. Managing your customer retention may be the most important factor in growing your business. A Harvard Business study found that increasing retention rates by 5% can lead to increased profits by 25%-95%. With so many outlets for customers to give their feedback, both good […]
July 21, 2017
key

5 Of Many Reasons Why Survey Results Should Be Top of Mind for Your Business

Whether shopping for a car or where to eat for dinner, consumers are increasingly turning to citations, ratings and reviews before purchase. In fact, 95% of consumers use ratings and reviews and 86% say they’re essential to making a decision to buy. Below are four of the many reasons why survey results […]