Heading out to a new restaurant? Looking for a place to stay during your vacation? Are you considering buying a product? Ratings & reviews are even more important than you may realize—even Google loves them because they provide fresh and relevant content about your business.
Shared with consent of our partner Survey Local…. Managing your customer retention may be the most important factor in growing your business. A Harvard Business study found that increasing retention rates by 5% can lead to increased profits by 25%-95%. With so many outlets for customers to give their feedback, both good […]