Whether shopping for a car or where to eat for dinner, consumers are increasingly turning to citations, ratings and reviews before purchase. In fact, 95% of consumers use ratings and reviews and 86% say they’re essential to making a decision to buy. Below are four of the many reasons why survey results should be top of mind for your business:
Dominate Local provides the service of surveying your customers, encouraging positive feedback and reviews, then catching the negative ones before they post to major sites. Keep a positive reputation, address issues before they become public, and eep your customers coming back. Contact us today for more information.