Do online reviews have an impact on small businesses? As a small business owner, you may feel that your company is beneath the radar of those that would be impacted by online reviews. Sure, you have a website or a social media presence – what business doesn’t in the modern […]
As a business owner, you do everything you can to ensure that your business is well represented in person and online – but are you truly paying attention to every tool you have at your disposal? Many times, companies overlook inexpensive and easy-to-access tools like Google reviews and their potential […]
Heading out to a new restaurant? Looking for a place to stay during your vacation? Are you considering buying a product? Ratings & reviews are even more important than you may realize—even Google loves them because they provide fresh and relevant content about your business.
Shared with consent of our partner Survey Local…. Managing your customer retention may be the most important factor in growing your business. A Harvard Business study found that increasing retention rates by 5% can lead to increased profits by 25%-95%. With so many outlets for customers to give their feedback, both good […]